Cashiering involves standing on your feet, handling money, and meeting every dusty citizen of the playa looking for ice.
You will be given hands on training with registers when you arrive on playa. Here are some extra tips that will help you when taking orders:
- Slow down. Repeat back what the customer says before you start punching in the order. It can be loud, and sometimes people don’t know what they want.
- Communicate clearly with your slinger. In the hectic pace of the burn we often aren’t fully present, if an order isn’t communicated clearly to your slinger then it creates more confusion. Slingers should not be getting ice until the money exchange is completed.
- Ice can’t be returned. Once that block or bag of ice touches the counter it can’t be returned because Nevada considers ice to be a raw food.
- Igloos are not a moop palace. We all love gifts but sometimes we forget we’ve received them. If someone offers food, and you’re hungry – go ahead and take it. But if you think “someone might eat it” and you leave it in the breakroom space, it will become MOOP (Matter Out Of Place). It’s fine for you to accept stickers, etc – but please don’t leave them behind, and always share with any other interested volunteers.
- Nevada State Law requires the following regarding the handling of ice as it is considered a raw food:
- Nipples/groin covered.
- The bed of the truck must have paper and plastic covering it where any free standing bags of ice will reside.
- If a bag is dropped into the dirt or otherwise becomes compromised before reaching the customer it is to be placed in the truck as a “dead bag” that cannot be sold.
- Close-toed shoes are a must so please bring a pair with you for your shift. No toes will be harmed in the pushing of this ice.
- Crushed bag (16lbs)/$10
- Block (10lbs)/$5
Some signs say “ice cubes” – but sometimes people get confused on whether cubes are small (crushed) or big (a block.) Clarify, clarify, clarify.